Patient Information

First-time patients

If you are a first-time patient of the Wellmont CVA Heart Institute and Wellmont Health System, you should bring a verification of insurance coverage card and all medications to your appointment. Your primary care physician can tell you if you need to bring medical records.

On the day of your new patient visit, you will be evaluated by our cardiology team. An electrocardiogram – or EKG – will generally be obtained if a recent one is not available. Your records will be reviewed, and you will be evaluated by one of our cardiologists. They will review your medical records, obtain and discuss your complete medical history with you and perform a physical examination. Any further testing or treatment options will be discussed with you and scheduled accordingly. We will also inform your primary care physician of findings and recommendations.

In order to expedite your appointment and assure that your evaluation is scheduled in a timely manner, you will be scheduled for the next available appointment with our group. We will try to accommodate requests for a specific cardiologist if possible.

If you must cancel your appointment, please let us know as soon as possible. You should also notify your primary care physician of the cancellation immediately.

Preparing to visit a testing center

If you take any daily medications, consult with your physician about whether you should take them on the morning of your procedure. If you are unsure about which medications you should take before your test, do not take any of them. Bring those medications with you and ask a testing center staff member.

On the day of your procedure:

  • Wear walking shoes and comfortable clothing.
  • Do not bring valuables.
  • If you have a cold, a fever of 100°F or higher or an infection of any kind, or if you are unable to keep your scheduled appointment, please call the scheduling department at (423) 230-5130

Preparing to visit the electrophysiology or device clinic

Electrophysiology clinic

If you have an appointment to see one of the electrophysiologists – or "EP" doctors – you will be seeing a cardiologist who specializes in heart rhythm problems.

Prior to your scheduled appointment, you will either need to bring your medical records with you or have your primary physician's office send over your previous records, including EKG strips.

On the day of your visit:

  • If your primary care physician has not already sent your medical records, please bring them with you to your appointment.
  • If you have had an EKG or worn a special monitor in the past, it is important to bring the actual strips and not just the summary report.
  • Please bring all of your medications, including any vitamins or herbal supplements.

Device clinic

If you have a pacemaker, implantable cardioverter defibrillator or implantable monitor, you will be seen in the device clinic. This specialized clinic is staffed by nurses, nurse practitioners and physician assistants. This appointment is separate from any other appointments you may have scheduled. Unless you are having a problem, you will not see a cardiologist at this time. Your device will be tested, while you relax comfortably in a recliner. You may feel your heart rate speed up or slow down during testing. This is normal.

On the day of your visit:

  • You will need to bring all of your medications, including any vitamins or herbal supplements.
  • Testing requires the placement of several EKG leads, so it is best to wear a button-up blouse or shirt.
  • Try to avoid wearing dresses, full slips, panty hose or thermal underwear.

Follow-up visits

Follow-up visits are usually scheduled at the request of the physician with whom you had your initial appointment. However, if you are experiencing problems and feel you need to be seen again, you may call to set up another appointment.

You should bring your medications to every appointment, and you will be informed of anything else you may need prior to specific appointments.

You may cancel your appointment at any time, though new patients are requested to inform their primary care physicians immediately. Rescheduling is possible based on the availability of appointment times.

Educational tools and resources

The physicians and staff of the Wellmont CVA Heart Institute believe educated patients are healthier patients. You can learn more about heart conditions, diagnostic tests and treatment options at MedlinePlus, a health information website provided by the U.S. National Library of Medicine and the National Institutes of Health

This information should provide a general knowledge of conditions, tests and therapies for various conditions and help you get to know many of our physicians, allowing you to comfortably discuss treatment options with your provider. It is important to have a discussion with your doctor to determine which treatment options are best suited for you.

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