Instead of making a phone call when you have a question or need to request a prescription refill, you can use MyWellmont's messaging feature.
Through MyWellmont, you can send a confidential message to your doctor’s office
or care team 24 hours a day, seven days a week. Your messages – and the answers – are
kept on file as part of your personal electronic health record.
This type of communication is not meant for emergent or
urgent situations. If your provider is unavailable, your message may be
forwarded to another provider or member of your care team.
A medical message can be used to:
Many of the medical messages are answered by the clinical
office staff. Your doctor will be consulted, if necessary, to answer your
To sign up for MyWellmont, you will need an activation code. This code allows you to create your new MyWellmont user ID and password, which you will then use to log on to MyWellmont as a first-time user.
Contact your doctor's office for more information or request an activation code now.
Get answers to frequently asked questions, contact us about your activation code or call My Wellmont Nurse Connection at 866-517-5873 for assistance. We are here to help – day or night.
If you do not have a Wellmont family doctor, please contact us about finding a primary care physician today.
Wellmont LiveWell is creating a new tradition of wellness in the mountains by providing individuals with tools and encouragement to live healthier lifestyles.
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