Bristol Regional Earns Another ‘A’ Grade From National Evaluator of Hospital Safety

April 24, 2017 | Bristol, Tenn.

Continuing its track record of success, Bristol Regional Medical Center has again achieved the top grade from a national organization that evaluates hospital safety.

The hospital recently earned an A in the spring Leapfrog Hospital Safety Grade. Grades are issued twice a year, and this is the second consecutive time and the fifth time since 2014 that Bristol Regional has received the highest score.

Greg Neal, the hospital’s president, said the many instances in which Leapfrog has issued an A to Bristol Regional illustrate the facility’s commitment to deliver superior health care with compassion.

“We are extremely pleased we have once again been recognized for our dedication to patient safety,” Neal said. “Bristol Regional performs a number of complex medical procedures and treats a broad spectrum of major illnesses and diseases, and our physicians and other members of our care team work collaboratively to minimize risk. When patients come to our hospital, we are focused on improving their health as safely as possible so they can move forward with their lives.”

The safety grade is based on scores the hospital received on 30 items, which are used by national measurement and reporting programs. Bristol Regional attained ratings of above average on 24 of the 30 measures, including preventing:

  • C. difficile infections
  • Collapsed lungs
  • Dangerous blood clots
  • MRSA infections
  • Urinary tract infections during an intensive care unit stay

Other measures in which Bristol Regional received this high rating address specific steps caregivers take to create an optimal environment for care. Those include:

  • Clarity of explanations, careful listening and respect by physicians and nurses
  • Handwashing policies
  • Promptness of responding to patients’ requests for help
  • Taking steps to prevent ventilator problems
  • Working together to prevent errors

“One of the keys to our success has been following best practices for providing the safest methods for care,” said Chad Couch, M.D., Bristol Regional’s chief medical officer. “We regularly spend considerable time with our physicians, nurses and other members of the medical team examining our approaches and looking for additional ways we can protect our patients. This recognition from Leapfrog is meaningful to show we are on the right track, but we will continue to be vigilant because our patients deserve the highest quality of care.”

Takoma Regional Hospital was the other Wellmont Health System hospital to receive an A, the 10th time that facility has received that grade since 2012.

The safety grade is administered by the Leapfrog Group, an independent, not-for-profit organization that was founded more than 10 years ago.

The organization said it uses national performance measures from the Centers for Medicare & Medicaid Services, the Leapfrog Hospital Survey, the Agency for Healthcare Research and Quality, the Centers for Disease Control and Prevention and the American Hospital Association’s Annual Survey and Health Information Technology Supplement. Information from secondary sources supplemented missing data so hospitals could receive as much credit as possible toward their grade.

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