Function Better, a Local Physical Therapy Practice, Enhances Continuum of Care by Joining Wellmont

DEC. 8, 2017 | BRISTOL, VA.

Function Better, a well-respected physical therapy practice that has served the region since 2001, has joined Wellmont Health System and will provide care as an extension of Bristol Regional Medical Center.

Featuring a team of professionals, including three physical therapists and two physical therapist assistants, Function Better will increase the depth and breadth of physical therapy services Wellmont offers. This practice has impressive experience, with most employees having worked there for more than 10 years.

“Function Better has provided exceptional service to the community, and we are thrilled to add this group to our high-quality physical therapy program,” said Greg Neal, Bristol Regional’s president. “As health care continues to evolve, outpatient services have become an even more important component of patient care. With the addition of Function Better’s staff members, we will be able to share best practices with these talented professionals and further strengthen our offerings.”

Function Better had operated as a family business since 2001 and was owned by Chuck Williams, a Tennessee High School graduate who has practiced physical therapy in the region for about 25 years. He will continue to oversee this facility, located at 136 Bristol East Road, off Exit 7 of Interstate 81, and will serve as Bristol Regional’s director of outpatient therapy services.

Williams said aligning with Wellmont was a wise move because Function Better had established many professional relationships with the health system’s administrators as well as physicians who practice at their hospitals. The ability to continue providing a high level of service to patients and to offer employees enhanced benefits as part of Wellmont was extremely attractive, he said.

Function Better has already become connected to Wellmont’s electronic health record, which enhances the continuum of care for patients. Through the Epic program, caregivers at Function Better have access to their patients’ history of care at Wellmont facilities. Clinicians at other Wellmont locations also have access to the care delivered at Function Better, enhancing the seamless transition patients experience from one facility to another.

“Wellmont has an outstanding reputation, and the comprehensive suite of services it provides will benefit our patients considerably,” Williams said. “The reception we have received as a new member of the health system has been extraordinary, with everyone taking a welcome-to-the-team approach. We are excited to be part of an innovative organization that always focuses on putting the well-being of patients first.”

Williams and Michael Ragan, another physical therapist in the practice, are certified in the McKenzie Method® of Mechanical Diagnosis and Therapy®, an assessment that identifies the best treatment solution for back, neck and extremity problems. This prestigious certification is offered by The McKenzie Institute.

Outside the office, Williams is a volunteer for Healing Hands Health Clinic and a member of the board of directors for the Tri-Cities chapter of Fellowship of Christian Athletes and Love-Share, a locally based organization dedicated to breaking the poverty cycle for children around the globe through education. He is also a member of the clinical adjunct faculty for Emory & Henry’s physical therapy program.

Patients interested in receiving care at Function Better need a referral from a physician, physician assistant, nurse practitioner or chiropractor. For more information, please call Wellmont Nurse Connection at 877-230-NURSE (6877).