Palliative Care FAQ

Q: What are palliative care and advanced illness services?
A: These services involve a medical and advanced practice nursing specialty dedicated to treating pain and symptoms from illnesses or treatments and to offering support for patients and families during progressive chronic or life-threatening conditions. Palliative care and advanced illness specialists provide management of distressing symptoms, focus on quality of life and incorporate patient values, wishes and goals in the identification of treatment options.

Q: Are palliative care and advanced illness services the same as hospice care?
A: Both palliative care and hospice care focus on patient quality of life and support of family. However, palliative care and advanced illness services can be a holistic part of care and symptom management during ongoing treatment of illness. These specialties focus on care before hospice care may be needed.

Q: How can I receive palliative care and advanced illness services?
A: Services from Advanced Illness Consultants at Bristol Regional Medical Center and Palliative Care at Holston Valley Medical Center are received by referral from a primary care or attending physician. Patients desiring a consultation or evaluation should speak with their physician.

Q: Who pays for palliative care and advanced illness services?
A: Payment for palliative care is generally covered by insurance.

Q: What happens after I am discharged from the hospital?
A: At Holston Valley Medical Center, with an appointment and consent from their primary care physician, patients may be followed by palliative care and advanced illness specialists for a short time as an outpatient. Outpatient visits can help facilitate the monitoring and management of pain or other symptoms, provide family support and continue discussions regarding the goals of care.

Q: How can I learn more about Wellmont Health System’s palliative care and advanced illness services?
A: If you have questions, please call Wellmont Nurse Connection at 1-877-230-NURSE.